**Update** Customer service will contact me directly to resolve the issue. There's a lot to be said for customer service from a company that wants to make sure they understand you correctly. Included. Got a replacement and the battery is MUCH better. I have used it several times and got it under 8. Plugged it in and it came back fully charged. Another may have been hiccups. This massager is worth the money. **Previous Review** Received this to help with some massage needs with my lumbar, lower back, hamstrings and hamstrings. It was great out of the box. The complete chart did everything I needed. When he hits 90 for the first time, you can tell he's losing power. When it came down to 60, I noticed a decent slowdown. I went to charge it and it never hit 100 again. I even let it charge for 2 days without using it. never reached 100%. Not sure if I have a lemon battery or what; but it's a shame. 100% power gives a deeper/stronger vibration. I might think of a different location for test-related reasons. Or take a chance, you won't be disappointed if it's good.
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