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727 Review
35 Karma

Review on Zync by Mark Deuschle

Revainrating 4 out of 5

Great Customer Service - need faster turnaround

I like the fact that Zync has been able to provide us with exceptional customer service, on a daily basis. They are always willing to go above and beyond to ensure that our business is successful. I dislike the amount of time it takes to get a response. We have been with Zync for over a year now and have had to call on them a few times. I can only get a response in a few days. We are looking for someone who can come in and take over the day to day management of our social media accounts. It is difficult to know what is going on with our accounts. Zync has made it easier to manage our social media accounts.

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Pros
  • Zync is a very knowledgeable partner who cares about their clients
Cons
  • It takes days, sometimes weeks to get a response from Zync