I like that it helps you track your performance in terms of sales, which gives me more confidence to know where i am at or what areas need improvement for development purposes - also makes reporting easier as well! Nothing really dislike but maybe could make some improvements by adding additional features such us lead scoring etc would be great!! Would love if they add new modules/features so we can use them better rather than waiting until next year when their product comes out (if there ever will). Tracking our KPIs are easy compared before using this tool because now its all done automatically through cloud services without any manual labor required hence saving time & resources while doing my daily reports / trackingKPIS.