I like that it is easy for my team members/patients, in general, as well us providers who are not familiar with software or computers at all! It has helped me get so many patients onto this computer system which was very difficult before (especially when they were younger).
The only thing about PCA i dislike sometimes its slow but other than thats nothing really!! This program helps alot because you can easily access your patient records from anywhere using internet connection through their smart phones etc..