Review on ๐ Ustarus Dimmable 26ft LED Strip Lights - Flexible 2835 Ribbon for Kitchen, Under Cabinet, Mirror, and Indoor Home - RF Remote Control - Daylight & Warm White - 3000K-6000K by Jamie Northcutt
Customer service is incredible. They react very quickly and offer solutions.
After a major bathroom renovation, I use LED strips to illuminate the bathroom mirror. Looks great! I'm having trouble pairing the remote with the light bar so I've emailed the Ustarus team and awaited a reply. They immediately emailed me with solutions to resolve the issue. After a few swaps, we realized I had a bad remote. They offered to replace the strip or refund the money. I decided to keep the strip and use it without the remote as the bright setting looks great with my mirror light. The Ustarus team refunded my money anyway. What a great customer service experience.
- Useful not only for its intended purpose
- New competitors have appeared
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