The best part of plenadatas’s bot development team are their customer support reps, who provide constant updates about new features in progress or already released as well to address any issues from existing customers directly without having too much delay time! If we have some doubts while using our bots they resolve it quickly by either emailing us at feedback@plendatabotstudio website link provided with each individual account/product so there should be no doubt if you want your product used widely then use this software tool for sure!! Customer service has been great through out all my interactions even though i didn't end up purchasing one but still its good experience just like others before me had done. Automating repetitive tasks which otherwise may not get performed properly especially when working alone. This helps reduce errors & also saves valuable precious human resource thereby Plena is a great platform to automate our accounting and finance processes. It has the ability to pull data from multiple sources. The support team is very responsive and helpful. I have no dislikes so far. We are automating our accounting and finance processes. It is a great tool to make our processes more efficient and save time. We are saving a lot of time. We used to spend a lot of time manually entering data into our accounting and finance system.