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Tyler Ramey photo
Nepal, Kathmandu
1 Level
679 Review
54 Karma

Review on Kids Youth ATV Off-Road Dirt Bike Motocross Motorcycle Full Face Helmet Combo With Gloves And Goggles For Boys & Girls (Retro Green, X-Large) - GLX GX623 DOT by Tyler Ramey

Revainrating 5 out of 5

Best customer service EVER!

My five year old loved the look of this helmet! It was supposed to come with some accessories - e.g. gloves - and the company responded immediately to provide the missing items. Then after trying it on a few times we felt that the helmet didn't seem to be the right fit, which is not unusual with his head shape. Again I contacted the company and they gave me detailed coaching on how the helmet should fit - giving "chipmunk cheeks" but not too tight - so I could make a good decision. In the end we sadly decided to return and go to a local helmet shop. Ultimately had to try 8 helmets before finding one to fit. Then I had one more issue (on my end) returning the product and again they were amazing to work with to help me through the process. I wish all companies operated like this one - feels like you have a family friend helping along. AND the helmet looked sooo good! Our neighbor bought the exact same one.

Pros
  • ‎GX623-REC-XL
Cons
  • May not have as good of a soundproofing effect