The best thing about this software is how easy it makes quoting and submitting proposals. I love all aspects of the program from the ease in which you can create quotes/proposals to the ability to track them through the process. There are some things that could use improvement such as being able to edit an already submitted quote once approved by the customer. It also would help if there was more functionality added so we were not limited to only using certain features. We used this software when we worked at another firm where our job functioned mainly around creating quotes and managing those throughout the entire approval cycle.