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Denmark, Copenhagen
1 Level
744 Review
68 Karma

Review on GUAIMI by James Lapa

Revainrating 3 out of 5

GUAIMI fails to provide quality and customer service, so beware of this brand.

I was disappointed to discover that GUAIMI fell short in many areas as a seasoned consumer of web stores for auto parts. I discovered that the parts I got were of inferior quality and didn't suit my vehicle properly, despite their claims that they offer high-quality products at unbeatable prices. I tried contacting their customer service department, but I encountered lengthy wait periods and unhelpful responses. To make matters worse, the delivery was unreliable and took a long time. When my order finally did come, it took a lot longer than I had anticipated, and the packaging had failed to protect some of the parts. Overall, I would advise others to be skeptical of GUAIMI's assertions and assurances. They failed to satisfy me in terms of quality and client service, which frustrated and disappointed me. I advise you to seek elsewhere if you're looking for a trustworthy online retailer for your car needs.

Pros
  • Team that is devoted and enthusiastic, providing exceptional support to customers
Cons
  • Service to customers that is occasionally unresponsive