It is easy for customers to use the software so that they can easily pick up their trash or recyclables from any of our locations. The customer service team at Compology has been very responsive when we have had issues with the system. I would like it if there was an option to add more space between each bin in order to make them easier to read but this may be something that could not be done without additional programming. We are able to collect all of our garbage and recycle materials (and receive credit) every month instead of waiting until the end of the year as we used to do before using Compology.