I've been using this printer for two days and it works great. As some of the other reviews say the drives come on CD and I don't have a computer that reads CDs. I googled and found the driver very quickly. I downloaded the driver and installed it with no problems. I couldn't find any diagnostic software anywhere on the internet, but I didn't need it. I watched a youtube video showing how to change printer settings in windows and it worked for me. So far everything works great and I really like it. What a time saver!
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