I've had other Rockport models and they've been great, but this one is better. Very comfortable to wear all day (12-16 hours). Some reviewers complained that they only lasted a year or less, but I change my shoes and never wear them for more than a day. Any shoe will last longer if you "rest" it for a day or two after a full day of wear. This allows moisture to evaporate and the shoe keeps its shape. Good arch support out of the box. I usually buy separate supports for all my shoes, but I haven't done so for this one. It's a very quiet shoe that allows me to sneak around unnoticed.