Out the box, this product is what it advertises. I great way to protect your pocket computer phone and screen while keeping a backup power source that could have you charging once a week and a bonus screen protector that is top notch.Having said that, the charging port is prone to problems and you may end up needing to charge the phone separate from the case after a year or possibly even a few months. The screen protector is notably stronger than most, and my only negative to report is I wish it offered a little more coverage of the screen, but it assumes that the plastic rim of the phone cover will make up for that short coming, which just might be simply a case of fitting the screen protector to the exposed area of the case opening.Most people notice the weight of the setup, because after all, one is adding 3 extra cell phone batteries to the weight of one's phone in addition to the plastic case protection and rubber exterior.I would have nothing bad to say if the power plug didn't go bad so easily. The glass protector never got compromised until I dropped it over two years later and if fell just right on a rock pointing up with a jagged edge. Even then, one couldn't even see the breaks in the screen protector without turning the phone sideways. I would buy that glass protector as a separate item and put it on all phones for my friends and family.Customer service from the manufacturer is a case of "Your Mileage May Vary" since sometimes they are great, and other times they seem to be obstructionist and have language problems.
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