Review on Optimized Baboni Pet Door for Wall - Steel Frame & Telescoping Tunnel - Aluminum Lock - Double Flap Dog and Cat Door - Strong & Durable - Sizes: Small, Medium, Large by Dawn Miranda

Product: Baboni wall mounted pet door, steel frame and telescopic tunnel, aluminum lock, double sliding door. This product fits, but the fixed glass of the device is not insulated, the insert occupies usable space, and the insert occupies about 10 inches, which is too narrow. The insert also affects the appearance. The Baboni Medium Pet Door looks well built and the instructions are detailed. This pet door works in 6 inch thick walls just like our house. We were concerned how the cat would react to the dual valve. It looks like everything is going well, but unfortunately that doesn't matter because this door unit will soon be a single leaf door. On his last few trips through the door, EVERY TIME the inner wing has been pushed back, the magnet seems to stick to the outer door flap. As a result, both door leaves remain ajar, open to fresh air, insects and cold drafts. Imagine a cat using a door in the middle of the night - we have her crate on the porch. We need the sashes to function as intended so we don't expose our family in Montana to the fresh air this winter. Yes, we have perfect alignment and the outside of the "B" fits right on the inside of the "A". This problem can be more common with 6 inch thick walls. I believe such a problem might not exist in a narrower space. The seller's contact details are limited to the email address at the end of the instructions. Can we send it back and leave a big hole in the outside wall? Update: Tried to contact seller via email as per instructions. attention before buying.