I love that this system allows me access from anywhere via my laptop or phone so it's easy when in meetings/coffee shops etc! The scheduling feature could be better as sometimes i need additional help but can't get through because there are too many people trying at once (this isn;t always their fault though).
There may also not have enough support staff depending how busy they're during certain times - which means some things take longer than others due lack off time available between appointments!! This program does what its advertised however if used correctly will save alotof admin work by being able touse online rather then paper systems &noreferencing services.