I ordered this chair and loved it so much I ordered a second one. The reason I liked it so much was that it has 3 levers, 1 lever controls the height of the chair, the second level controls the seat cushion under your feet for some buoyancy, the third lever controls the back cushion. My first chair works perfectly. After assembling the second chair I ordered, I found that the middle seat cushion arm didn't work. I called the number they gave me for parts. They sent me a replacement part. I paid a handyman to replace the faulty part because although the chair is easy to put together, it is almost impossible to take apart to replace the faulty part. Too bad the replacement didn't fit either. I complained to Revane. Revain was very quick to respond and sent me a brand new chair at no extra charge. Hello Revan. However, after assembling it, I was very disappointed to find that the new chair had the same flaw. Clear manufacturing defect!
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