The ability for us all in one place, being able to reach out with ease of use by everyone involved! It provides an easy way not only as clients but also employees can track progress easily within this platform which is great when you need assistance or have any questions about it at anytime during your campaign/project period. Not much yet - we are still using them so far though they do come up quite often (which I like). There may be more features that could help however there has been no complaints from me thusfar just positive feedback. Overall good product!! Tracking project status easier than doing spreadsheets etc.. Benefits include time savings since tracking everything together instead having multiple sites separately; saving money through efficiency & quality control over projects due dates etc.; making sure things get done right before deadline comes around because its already set into stone.