The ability for us all in one place, being able to reach out with ease of use by everyone involved! It provides an easy way not only as clients but also employees can track progress easily within this platform which is great when you need assistance or have any questions about it at anytime during your campaign/project period. Not much yet - we are still using them so far though they do come up quite often (which I like). There may be more features that could help however there has been noβ¦