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Northern Army Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing Services, Branding Agencies

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Description of Northern Army

Northern Army is a full-service creative agency that merges design, strategy and technical craft to set brands apart from the crowd.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Great customer service and reasonable pricing

I think their services are reasonably priced compared with other competitors in this industry. They have some of my favorite graphic designers here at our firm, so we like being able to work closely with them. The only thing about NA was it takes too much time for responses after you submit an inquiry or request (usually over 24 hours). It’s great if your deadline needs to be met within 2 days but then you do not get any updates unless its urgent. We needed help designing several…

Pros
  • They have a great graphic designers and a great website
Cons
  • It takes too much time and it’s not the time it takes to do the work

Revainrating 5 out of 5

Good Digital Team, good partnership

The team at NAM are very professional in their work ethic & approachability with clients/prospects as well as other colleagues within our business unit (B2C). They really get what we do here - it's not just about pretty pictures or branding but creating real value for customers through digital solutions which will drive revenue growth long term. I would say they have some great ideas around new ways of engaging people online via social media channels such as LinkedIn etc., however this has…

Pros
  • Ease up access, helpfulness from staff both during face toface meetings plus phone calls too along side clear communication between internal stakeholders eithin my own organisation who deal directly wth NA&M
Cons
  • There are disadvantages

Revainrating 4 out of 5

New Approach creative provides a great service & really takes pride in the way they work!

The team at NA are very professional in their work with us - they're always helpful when you need them most! We've had some great successes using NAs services but also experienced challenges along our journey as well which has been dealt effectively by all members of the business. I would definitely recommend working alongside this talented group if your looking for an innovative marketing partner who will help push boundaries & innovate ideas into reality. They have helped develop new ways we…

Pros
  • Very attentive to my needs throughout every project / campaign, creative thinking from everyone involved (creatives/tech), open mindedness + willingness to adapt or change direction mid project should required.and lastly good value pricing..no gimmicks used here :)
Cons
  • Nothing really..I feel like any issues that did arise were handled professionally

Revainrating 5 out of 5

Great agency and staff members that truly look after YOUR needs

I have worked with them for over 8 years now as an Account Executive at one of their clients in California (I was located out here). The team has been nothing but professional throughout my tenure there! They are always willing/able help you find new ways to grow your business through social media marketing campaigns or other digital advertising efforts. We've had some great success together since day 1 working towards our mutual goals - they're also very good people who care about each…

Pros
  • Great staff
  • Very knowledgeable when it comes down making sure all customers get what's best suited, regardless if its local market reach is small.
  • Good support via email & phone calls from management whenever needed
  • Competitive compensation package that matches industry standard rates compared against similar sized agencies within area
Cons
  • So-so

Revainrating 5 out of 5

Very good experience working with them.

Highly recommend. Worked closely with them on redesigning my website and managed all aspects of the project. I was impressed with the high level of communication and attention to detail. My site has seen a surge in organic traffic since launch, I've had enquiries and interest from prospective clients who saw my new look. The feedback I've received from my clients has been very positive. I would definitely use them again. Very professional approach and great communications skills. Great work…

Pros
  • Very professional approach and great communication skills.
  • Great work ethic.
Cons
  • The price seemed a little steep at first, however I got a discount after they had already started on the project and finished it.
  • However, I did receive multiple drafts so I know they kept their word about providing me with regular updates throughout the project.
  • We also didn't receive any documents outlining the phases of the project, such as how long it would take to complete each phase