The macerator has clearly been used, stains, discoloration and a characteristic smell. The plastic the shredder was packaged in was wet and dirty. When I knocked the device over, there was clearly some sewage inside. This is the third time I've installed one of these and I've never had one. I have a deadline so I don't have time for an exchange. I have not contacted the manufacturer yet and will update my review based on their response.
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