Their team was amazing throughout our entire campaign! I honestly can't think of any dislikes at this point- they were all great people who put us first during every step along way (especially when we got stuck!). They are very professional with excellent communication skills which made it easy for me to understand what my needs would be each time something changed or came up during production/delivery phase.- The flexibility allowed by having an outside vendor has opened doors where other agencies could not have done before - allowing additional avenues open without losing sight of your original vision through the creative process.