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Syria
1 Level
731 Review
59 Karma

Review on NQ by Kai Steinbach

Revainrating 3 out of 5

Experience with NQ's Online Store Was Disappointing

I recently had a bad experience buying my outdoor necessities from NQ's web store. Despite having an impressive selection of goods, I was disappointed in the quality of their offerings. A garden hose was one of the things I bought from NQ's online shop. I was disappointed to discover that it kinked readily and leaked water, even though it appeared sturdy on their website. The hose nozzle I bought was also weak and broke after only a few uses. I also encountered problems with the flagpole stand I bought. I discovered that it was readily bent and did not hold up well in windy conditions, despite the product description claiming that it was made of durable materials. The customer service was yet another annoying aspect of purchasing at NQ's online store. I contacted their customer service team to ask about returning the goods, and I received slow and unhelpful responses in return. I wasn't happy with my overall shopping experience at NQ's website. Although they provide a wide variety of outdoor products, the quality of their offerings fell short of my hopes. I became even more irritated by the subpar customer service, and I'll never buy at NQ's online store again.

Pros
  • products constructed from strong materials that can endure severe weather conditions.
Cons
  • Sometimes shipping takes a long period.