I've had a Neo 1 for about 4 years and it started making a metallic noise in the flywheel. The magnets inside will pick up dirt over time so you will need to remove and wipe down the flywheel. It was a super easy process. Just a note, once you put the flywheel back on the magnets they are strong and will basically snap it back into place quickly! comes with the screws you need.
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