1) It stops working and all the lights start flashing once or twice a year when I'm preparing coffee. No amount of turning on and off makes a difference. All the lights come on and off rapidly, but it does not function. It comes back to life after being dormant for a few days. flaw in the water. You are instructed to get in touch with the ASC immediately. For a week it "went off" in the ASC, and when it was turned back on, it functioned as expected. An argument is not depicted in the video. It's safe to say that the coffee machine is functional. Adding water and turning the machine back on does not result in freshly brewed coffee or a full cup of coffee being poured into the cup if the water supply is interrupted during the brewing process. Add water as directed, and the process of making the beverage will proceed. After I put in the ingredients, the pump "yells" loudly in my copy but the drink isn't ready. In other words, the ASC "issued" that the instruction is an instruction, but it will not function. Once you open the cappuccino maker, drain the water, and close it, the drink will spill. None of this is mentioned in the directions. If the water runs out, you can just add more, as directed in the directions. A cappuccino machine is not a dance floor, as stated in the manual. The ASC's head honcho was unmoved by a video depicting a normally functioning instance. You're out of luck, but we can't change it, is the reply. If you want to back up your claims, here are the repair receipt numbers: DA054 1020591939 34897 starting on 01/27/2022. Get a DeLonghi EC 685 if you require a coffee maker that doesn't work as advertised, stops producing coffee for a few days at random, and the company won't take responsibility for or fix the problem. In this case, NO is the answer.
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