It's very easy to use for small companies or even individuals that need an accurate shipment tracking system without too much hassle! The customer services are also great at helping when you have any questions about how things work in general (or if there might be some improvement).
I wish it was possible to track multiple shipments with one account but so far this has not been available yet. We're solving our transportation needs by using Efreights suite as we can easily create different types of shipping labels like truck box label etc., This way everything gets organized into just few clicks which makes sure nothing goes missing during transit time because they get lost within all those boxes scattered over several trucks/buses.