I like that it's user friendly, so anyone can use it. Sometimes there are problems with the dashboard or menus not being as easy to navigate when you are using a cell phone vs. a computer. We've been able to set up our site quickly and get things done! There isn't anything that i dislike about this program! I have recommended it to many of my colleagues in the business. I would say that all businesses should look into implementing an om core website. It's affordable, so they don't have to go through alot of costs. The ability to keep track of clients and follow up with them is very easy and helps me stay organized.