These units have a beautiful design and solid pine construction. And they will be packed very carefully for shipping. So far, so good. As noted in my review of their respective coffee tables, they are much darker than they appear in the photos. So if you can't afford it, stay away. But the main problem is the craft. Or her absence. I bought 2 units and both had issues with the tops (although everything else was fine). Block #1 was well finished but had scratches under the paint which they did not repair before applying this paint. So I will live with them forever. There is also a strip of very shiny material where the excess paint was poured but they couldn't wipe it off. It catches the light from different directions. Worst of all the top has completely chipped off near a corner and I'll have to try and reattach it, hopefully it's not too noticeable. Device #2 had other problems. The top is sanded and painted over but they didn't bother to cover it with varnish! There is no sheen on it, you can easily see and feel the texture of the wood and it looks very different from the first. There was also a knot hole where the wood had completely fallen out, so they filled the nearly 1 inch empty hole (!) with small cratered brown wood putty knife. brown). As mentioned at the beginning they are packaged very well and it would be very difficult to package them for return, if at all possible. Suppose someone is willing to spend a lot of time analyzing them first. So I kept them, although I would like to send them back. This is unfortunate because the problems could have easily been avoided if the manufacturer had been willing to try. It's basically a good product, possibly a 5 star value ruined by the lack of oh and I've tried calling their so called customer support phone number a couple of times but no one has answered during business hours. design or how good the picture tours look. And since they will be in my home for the next 10+ years, I will point out their shortcomings to many visitors and educate them about Simpli-Home products. Lesson Learned: Products that cannot reasonably be returned after proving unsatisfactory should not be purchased online unless you wish to gamble. Didn't notice (my first online furniture purchase) and lost twice.
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