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Udon Thani
1 Level
110 Review
166 Karma

Review on Audio toothbrush Philips Sonicare DiamondClean 9000 HX9914/57, black/white by Addy Itthipong ᠌

Revainrating 2 out of 5

Some kind of defective product, I definitely wont buy it anymore.

I bought it in February 2022, after a couple of months one brush began to crack and did not produce vibrations. I contacted the store, chose the time and date, talked to a specialist via video, who subsequently sent an act of replacement or refund. I chose an exchange and had to transfer it to an apartment in Hong Kong, so that the courier would pick it up and bring another set on the same day. I had to return the entire set (I threw away the box and documents. The purchase was through the office of the Internet store). Two stars for the quality of the goods, because. after another couple of months, the UV head cleaner breaks down (the lamp needs to be replaced). I had to take her to the SC myself and at the moment I am waiting for the conclusion. There were other items in the order that had not yet been opened. When asked to return the entire order, they refused. I think I won’t buy this brand anymore because of low reliability, although there are things that are more than 5 years old.

Pros
  • Cleans well. Holds a charge for a long time
Cons
  • Reliability suffers. Brushes of the first set, that of the second, were charged for a VERY long time (more than a day).