They help us with all types of online lead generation; web forms building/updating landing pages that direct users toward an app or phone call etc.; as well we utilize them constantly throughout my sales team's day-to-day activities - it is truly invaluable!! I was not really aware they could do so many different things until i joined in 2014! You MUST look at what other companies have done before you pick out your provider -- but once u decide there may be some confusion about pricing structure if you plan only one campaign per month rather than paying by usage which can make large purchases costly. Make sure someone inside their group understands how lead gen works best suited towards marketing goals &>needs from each customer group (sales reps who need targeted leads via emails / cold calling). The team is very helpful and responsive. They are always willing to help and are quick to respond. I have never encountered any issues with Twylab. We use Twylab to create a custom report that pulls in all of our company's marketing data. The report is very helpful to our team in making decisions about our marketing and advertising. It also allows us to see what campaigns are performing well and which ones need to be tweaked.