First of all I have over 15 different Govee products and they have all worked perfectly except this one. The power supply has become intermittent. This is an outdoor product, but the power adapter is not designed to operate in wet conditions. Realizing this, I mounted the power supply so that no water got on it. The power supply has failed as tested with my multimeter. Govee was very quick to replace the entire unit when needed, not just the power supply. I understand they may not have separate parts on hand so moving it was much appreciated in case the 32ft LED strip went out of service. Govee is my go-to place for all things LED and IoT. Their products are of high quality and you can expect top-notch customer service. Thank you Gowi!
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