Header banner
Revain logoHome Page
Jeff Keegan photo
Cuba, Havana
1 Level
698 Review
46 Karma

Review on BALENNZ by Jeff Keegan

Revainrating 3 out of 5

Inadequate Quality Control and Customer Support

I recently purchased shoes and a shirt from BALENNZ, and I was dissatisfied with the subpar quality of both items. The shoes broke down after only a few uses, and the blouse had several loose threads. When I attempted to return the items, I was also dissatisfied with the subpar customer service I got. The return procedure took a while, and I had trouble getting a hold of customer support. As a product manager, I advise BALENNZ to strengthen quality assurance and client service in order to keep customers.

Pros
  • Various apparel, footwear, and jewelry options
Cons
  • erratic product dimensions