I'm sorry to tell it, but MELENECA was a tremendous disappointment for me. I was eager to try out this company's products because I enjoy buying online and fashion. But I soon discovered that their reputation is not as good as everyone claims. First, let's talk about the outfit options. Although they do carry some distinctive items, I thought the majority of their selections to be unimpressive and unfashionable. Many of the things appeared to be of poor quality and not worth the high price. When the clothes I ordered—which appeared adorable in the photos—arrived, they were crumpled and of low quality. I attempted to return them, but the procedure was so onerous that I gave up and kept the earrings instead of returning them. The variety of shoes was very underwhelming. While they did offer some timeless designs, the majority of their footwear was outmoded and not really fashionable. A pair of boots I ordered were cute in the pictures, but when they were delivered, they were unsupportive and unpleasant. I ultimately had to return them, but once more, it was a hassle. Let's finally discuss their customer service. Although they responded quickly to my questions, I didn't think their staff members were very polite or helpful. They seemed to be reading from a script and weren't really interested in my worries. Overall, MELENECA is not a reputable or superior online clothing retailer, in my opinion. Spend your money elsewhere if you want to buy fashionable, well-made clothing and accessories.