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Shawn Vennakota photo
New Zealand, Wellington
1 Level
747 Review
46 Karma

Review on ZVOX AV257 TV Soundbar With AccuVoice Technology And 12 Levels Of Sound Enhancement - Wall Mountable Home Speaker With Alphanumeric Display For Crystal Clear Dialogue, Perfect TV Sound System by Shawn Vennakota

Revainrating 5 out of 5

Great for Hearing Loss Partner and Great Customer Service

I real enjoy this sound bar and so does my wife. I have a moderate hearing loss. With the addition of a Bluetooth transmitter, I can listen to the TV with wireless noise cancelling headset and adjust the volume to my comfort while my wife can listen to the direct sound a her comfort level. The adjustments for Accuvoice are very helpful to hear dialogue and reduce ambient noise (background music, explosions, racing cars, etc.). The remote is simple to understand and use. It only controls the ZVOX sound bar which is not a problem (I have to use 2 remotes, one for the sound bar and one for TV and Cable box). There are no delays in the syncing of the TV with the ZVOX sound bar. I have noticed that noisy commercials are slight modified during live programming. Customer service is great. I actually talked to a live agent in the USA with almost no wait time. Their communication was clear, concise and not overly technical.Cons: NO BLUETOOTH Transmitter built-in. Also I've noticed a volume reduction when watching recorded programs. Lastly, the sound bar does NOT have an optical (Toslink) input or output for better quality of sound. Hopefully, ZVOX will come out with a sound bar with these added features. I'll be 1st in line to buy one.UPDATE:ZVOX Customer Service is GREAT! When you call you get a REAL LIVE PERSON almost immediately! Their Customer service Representatives are knowledgeable, courteous and communicate clearly. The response to my problems was beyond great. I would recommend this Product not only for the quality but the Customer Service. YOU CAN'T GO WRONG WITH THIS COMPANY!

Pros
  • The Perfect TV sound system ensures that you get the best audio quality for an immersive viewing experience
Cons
  • Adjusting sound levels may disrupt the viewing experience