I bought this item for my business trip to fit a laptop and 1" binder and some small personal items. At the airport, before boarding the plane, there was already this stitch separation. Maybe because the backpack is held by the top fabric mount. I like the design and the base of the strings with the rubber protector on the bottom. But I like it more when the seams are stronger. I feel like I have to be careful and worry about it breaking. My previous backpack from another supplier is still intact after about 8 years. I like the idea of having wheels to rest my back. The only recommendation to the suppliers is to work on the tailor design. Make them stronger or change the material to keep the attachments from falling apart. Thanks very much! I will use it with caution though. Especially when holding the top cloth holder.
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