Header banner
Revain logoHome Page
Kirt Phillips photo
1 Level
1277 Review
43 Karma

Review on VICSEED 2021 Military-Grade Car Phone Mount: CD Slot & Air Vent - Anti Shake & Drop, Thick Case Friendly for iPhone 13 12 11 SE & All Phones by Kirt Phillips

Revainrating 5 out of 5

Great customer service when I had a problem

I rarely leave reviews (I know I'm lazy!) but wanted to give some credit to the Vicseed customer service team. First on the phone holder: PROS - The phone stand fits my iPhone 10 Pro Max perfectly with a thick body (right at the 1/2 inch limit). I liked that it has a bottom support and a release button. has a practical position - very beautiful. I also liked the CD slot holder because it was very durable. I also really liked that it has a CD holder and an air conditioner vent clip so it was very versatile. CONS - I had a problem with the air conditioner vent clamp - it broke, when I changed the orientation of my phone from portrait to landscape and Revain immediately refunded my money. What I appreciate most is that Vicseed contacted me after the refund to find out what the problem was. They seemed very concerned that the product had failed and wanted to investigate the issue so they could work to fix the design flaw. They also wanted to make sure I was a happy customer and offered to send me a replacement free of charge. I was so impressed with this company - I really felt like they went above and beyond to support their product. that the product failed and wanted to investigate the issue to work on correcting the design flaw. They also wanted to make sure that I am a satisfied customer and offered to send me a replacement free of charge. I was so impressed with this company - I really felt like they went above and beyond to support their product. that the product failed and wanted to investigate the issue to work on correcting the design flaw. They also wanted to make sure I was a happy customer and offered to send me a replacement free of charge. I was so impressed with this company - I really felt like they went above and beyond to support their product. to work on fixing the construction error. They also wanted to make sure I was a happy customer and offered to send me a replacement free of charge. I was so impressed with this company - I really felt like they went above and beyond to support their product. to work on fixing the construction error. They also wanted to make sure I was a happy customer and offered to send me a replacement free of charge. I was so impressed with this company - I really felt like they went above and beyond to support their product.

Pros
  • Luxurious car phone holder
Cons
  • Not sure