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United States of America, Ann Arbor
1 Level
733 Review
52 Karma

Review on Aqualexs by Zachary Ester

Revainrating 3 out of 5

A Sinking Ship, Is Aqualexs Online Store?

My expectations for Aqualex's web store were very high, but sadly, it didn't quite live up to them. I felt like I was swimming upstream on the website because of its maze-like layout, perplexing options, and disorganized information. I was dissatisfied by the small variety and high cost of the items when I did eventually find what I needed. And when my items did eventually arrive, they were in poor condition with broken packaging and missing parts, being as wet as a fish out of water. I felt like I had been thrown overboard because the customer care was less than helpful. Overall, I'd have to say that Aqualex's online shop should be avoided like the plague.

Pros
  • Detailed product specifications
Cons
  • Some shipping damage complaints