I love that it is fully cloud hosted so there's no need to install anything in my office or home other than an internet connection! The customer support from buildingworks could be better - sometimes they answer really quickly but also seem quite dismissive at times which can make me feel like i'm being ignored when trying resolve issues with them (which isn't always their fault).
Overall its super easy website/dashboard setup along side some great addons such as ZOOM allows you build your own house without having too much experience under our belt!! As previously mentioned this makes things easier by allowing us all sorts of different tradespeople to come together seamlessly via one central place rather then managing many individual spreadsheets / websites etc.