We can use this as our entire building management system with all of its features from design to billings etc. The staff at BWS have been extremely helpful in helping us set up everything we need (including their training classes). It is very easy to learn how it works once you get into using it. Nothing really - I think that they could make some improvements here and there but overall it has worked well so far! A must if your business needs are more than just traditional brick & mortar…
Pros
Also love having ability view different jobs together via excel when needed without needing an expensive software program like AutoCAD or Revit
I like how they are able to sync up with many different programs so that we can view everything from one screen instead of having multiple tabs open in our browser! The customer service is also fantastic - always responsive when needed during any part or build process (and sometimes even before!).
We have had some issues but it's been resolved quickly by their team at no cost/charge. It could be better if there were more ways available within BWS where you don't need an admin login just…
Pros
All projects for current clients come together into ONE place
You get quick status updates via email, phone call / text message about certain parts.
Easy way around obstacles without extra work required such us building new pages manually using HTML code
I love that it is fully cloud hosted so there's no need to install anything in my office or home other than an internet connection! The customer support from buildingworks could be better - sometimes they answer really quickly but also seem quite dismissive at times which can make me feel like i'm being ignored when trying resolve issues with them (which isn't always their fault).
Overall its super easy website/dashboard setup along side some great addons such as ZOOM allows you build your own
Pros
Easy set up
Ease for end users, doesn’t require specialist knowledge required beyond just knowing howto use google docs.
Great range choice available through various suppliers including local ones if we arent happy about something