I gave my previous 1 star rating because my router bit (1/2" x 2" carbide tip) came without one of the three carbide tips. The missing supplement was immediately sent on (with a few additions to my nostalgia). I have been contacted several times to keep up to date with the process. Very good communication, it felt like personal service. Thanks for that! The product itself exceeded all of my expectations. The geometry looks right and the finishes are of high quality. This is a big and heavy piece, but it spins to the right speed with no vibration. (My router showed 13,000 RPM. I was told the max bit speed is 16,000. I use the router on a sled-like device - I would hesitate to use such a large bit in a manual application.) The result was beautiful . I often throw away my bits because of their price, but replacement bits for this bit are cheap enough that you'll never have to live with a dull cutter again. In summary: very fast shipping, great customer service and a great product. .
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