I was one of the first to use the first Ooma system and had a group of little scouts around the house to connect to cordless telephone base units. When I bought the original Ooma, I was paying Verizon $130 a month for home phone service, so my savings on moving were immediate. Ooma worked pretty well initially, but the devices got old pretty quickly and we often found them disconnecting from the line with all the buttons glowing red (which is bad). I've been working on it for a while but just gave up and bought the Ooma Telo. and a remote unit for my additional wireless base. Setup is easy once you understand that you need to call Ooma to update your old Ooma (nowhere in the setup instructions does it say this) and the transition was quick and easy. Features are about the same, although the remote Telo doesn't require an Ethernet connection like the old Scouts did, and once connected to the Ooma Telo (wirelessly) it can be plugged into a wall anywhere. It works perfectly. In the years since I first bought Ooma, no one pays the phone company for home service - either it's included with internet service or people just use their cell phones. Accordingly, the arguments for Ooma are less convincing than they were then. And extra services that can be bought from Ooma (an extra phone line, transcription of voicemail to email, ringing all your devices at once, etc.) are available for free in other apps like Google Voice, so there's no charge for them either . The major disadvantage of Ooma and other internet telephony compared to POTS (plain old phone service) is that POTS has/had dedicated copper lines in case of an emergency, which often worked during power outages, and the phone company is generally very good at restoring service. in the event of a storm or disruption. Typically, this is no longer the case: the phone company no longer cares about POTS, and skilled response teams are disappearing. not working. Of course, you can use battery power or a generator in some cases, but you may find yourself without phones more often than you're used to. Overall, while Ooma offers very good voice quality and reliability, and hassle-free setup, I don't see a good reason for Ooma anymore.
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