About Amazon's shipping and their ability to mediate, I want to make a different comment. We anticipate receiving the goods on or around March 12th, while it was ordered on March 7th. Due to this, the delivery date was pushed back from March 9th to March 13th, without prior agreement. The day's family activities are on hold while we await the phone's arrival. They attempted to get in touch with tech support in the evening of 12.03. There is too much traffic on the line right now. Amazon sent me a $200 discount code and an on-duty phrase with apologies the next day, even though I received no response in the chat. There is a long wait for the courier as we speak. Between the hours of 18 and 19, I received no response or pleasantries. Courier arrived out of nowhere within 15 minutes of being called. It was rapidly approaching 21.00. Hence, the customer's opinion of the product is tainted by the service they received and the company's complete lack of interest in resolving any concerns they may have had. Even a discount of $200 won't be enough to make up for a wasted vacation day. Several times, we discussed how much simpler it would be to place our orders via Ozone.
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