The system is very easy to use even by non technical users like me! They have made my life easier in managing all our projects which I used to do manually before this software came into existence.. Their customer support team has been super helpful throughout their installation process as well during any issues we faced using them (even when it was not related directly). We are still trying out few more features but overall happy customers till now!! Nothing really bad about us being able to manage multiple tasks from one place only through 1 dashboard.