The best thing about this tool for me personally, was its ability to track my orders from different warehouses all across india in real time! It also helped us keep an eye out at what our customers were buying so we could stock up accordingly when they needed it.
I can't think of anything negative or dislikes other than maybe some minor UI issues but nothing major as such - just small things like not having more options available under 'order' section etc. This software has been extremely helpful with tracking inventory levels (both physical & digital) which makes sure there isn't any shortage/surplus anywhere along the line leading into customer's hands.