The service is very good, I have been using it for years now with no problems what so ever! Nothing in particular to dislike about this provider of Managed Hosting Services - everything seems great as far as i am concerned! Great Service that will not disappoint you at any time. They are always there when needed which makes life easier than if they would be less reliable or slow down sometimes. Not sure why people complain about them because their customer support team works hard all day long every single hour just to help our customers out whenever we can!! Highly Recommended. We use these servers mainly due to its reliability but also due to price point being affordable compared other providers like ours (Hostgator).