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phoenixNAP Data Security Cloud Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed Services

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Description of phoenixNAP Data Security Cloud

phoenixNAP Data Security Cloud is a multi-tenant, secure-hosted cloud infrastructure platform built through strict virtualization and segmentation controls. Developed in collaboration with the world's leading hardware, virtualization, and security technology companies, Data Security Cloud ensures advanced data prtection.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

PhoenixNap - Great Solution For Securing Your Critical Data

Good platform with several modules that is easily configurable. It's good to be able to create different profiles with different clients. As a client myself, I didn't have much to dislike while working with phoenixNAP. Good solution for the needs of the organization. Easy to configure and deploy. It's a good way to secure data in a cloud environment. The price of phoenixNAP is a bit high compared to other platforms offering the same level of protection. This is a good way to secure information

Pros
  • Ease Of Use
  • Very helpful staff available via chat / phone also very fast response times !
  • Excellent support options including toll free call center (800) 736 6000
Cons
  • Secret

Revainrating 5 out of 5

Great interface with minimal setup time

The ease of use for our team to create an account was great! We are able get up quickly without having any issues or learning new software which made it super easy from day one as we had very little experience using this product prior (we do have some background but nothing major). I wish there were more options within their dashboard that could be used outside just creating accounts/sites like adding domains etc.- This has been solved by third party tools now though so not much issue anymore -

Pros
  • Easy setup
  • Very user friendly interface with minimal training required once logged in, even myself who is fairly tech savvy found everything pretty straight forward :)
Cons
  • Zero

Revainrating 5 out of 5

Great cloud storage & file sharing: phoenixNAP Data Security Cloud

I like the dashboard feature where you can see what devices are connected to your network. I haven't used it yet but i'm sure its great! The software is easy to configure and use once you get the hang of it. We had an issue with one of our employees unplugging his phone, this caused a lot of problems in our system. Phoenix helped us fix this problem very quickly and efficiently. I really like how they were able to solve our problem without needing any additional equipment or support from us…

Pros
  • Great interface
  • Easy user friendly tool (all settings done by mouse clicks)
  • Customer Service has been Excellent
  • Very prompt response/ resolution times at all levels
  • Flexible monitoring options including web server / FTP connections etc.
  • Customized reports provided upon request.
  • Ability To Backup Files Locally using internal hard drive storage which works nicely if remote access fails
Cons
  • All fine

Revainrating 5 out of 5

Great software, easy-to follow instructions

It has worked wonderfully for us to keep track of our employees time off as well as their attendance at work. I really enjoy using it when we have employee problems or other issues that require them to be out of the office or otherwise not present. The interface can look like something else entirely which makes tracking who did what difficult sometimes - but this usually just requires some trial and error until you get used to where everything should be located! There are many features…

Pros
  • Relatively low monthly costs if all services desired were purchased together.

Revainrating 5 out of 5

Great hosting and excellent customer service

We have been using NAPP for nearly two years now to host our SharePoint server farm as well Office 365 mailboxes that are used by team members who work from home or remote offices across multiple locations throughout Canada (Saskatchewan area). The support staff at Phoenix has always responded quickly whenever we've had an issue via phone call/email etc. They're also very knowledgeable about their product offering which works out great when there may be some issues during implementation! It…

Pros
  • Ease of use, good service & customer feedback rating in terms with how fast my tickets get resolved compared against other companies such Google Apps Email hosting platform where things take much longer time due do them being less responsive than us
Cons
  • Minor Issues