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1344 Review
31 Karma

Review on Alturna-Tech by Austin Arvayo

Revainrating 5 out of 5

Super responsive, great customer service and fast troubleshooting

We used to have issues with our server crashes all day long but now we don't ever touch them! Server management has been so easy for us since I switched everything over from another vendor who didn’t even know how it works or what they were doing wrong!! They would just randomly restart your servers if you weren'r looking at one in particular during their maintenance window - this was super frustrating because there's no way around being unable use some services like chat until after hours/days later unless someone else takes care off things while its down (which gets expensive). The best part about working here though? No more downtime due outages caused my problems when switching companies before. Its fixed every issue i've had thus far wothout failiure thanks solely do altruna tech support staff members are always willing help me resolve any problem as well. !

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Pros
  • Great customer service
  • Fast response time, never wait too much longer than expected.
  • Very knowledgeable reps that can quickly solve most common technical concerns faced by clients using software provided through ATS
Cons
  • I will keep silent