I like the user interface, it's easy to use. I like how the service is easy to use and has a lot of features. I dislike how it is expensive. I would like to see a cheaper version of the service. I like the ease of use and how it is easy to use. I have realized that I am getting more open rates and click through rates. I am getting more leads and sales. It has been a big help in my business. Great product for analyzing email campaigns! I would like more functionality in terms that could automate some things (elements) but overall it's great with simple featureset what we need now - so easy implementation into our daily work routine.- Email analysis process improvement without spending tons money or resources from other tools / softwares by using this tool only as an additional resource within my team at Forensiqs office environment/office 365 platform usage.