The speed of our reply was fast, they have been very professional at all times. I would like more people available for support so that we can get help when needed. We are solving problems with translation from English to Spanish. There is no problem as such but it's mainly about ensuring quality work. They do not only translate text into other languages but also check what has already been done by others who had translated earlier. This helps us avoid mistakes which could be costly if we don't fix those early enough. It saves time because there is less redoing work later.