Review on Ultra Durable W10195416 Dishwasher Replacement by John Bailey

Every set of 4 wheels I received has 2 wheels and one of them came off just a few hours after installation when I was pulling out the lower rack for the dishwasher trolleys. It was such a disappointment that it happened right away! I put it back in but was wondering about the quality of these wheels: how long will they last? I received emails to give them feedback from Blue Star with questions so I replied to their email and asked them to replace the defective kit with a returns label so I could send it back for a replacement . I haven't received a response to my query yet, but I did receive a "final email" asking for feedback on their product. I have to say that the other 3 sets worked flawlessly for almost 2 weeks.