They are very supportive and fast at answering any questions I had when setting up my new server. The only thing I dislike is that they do not offer an SSD option for their servers. It would be great if you could get it as part of the deal with the regular HDD storage options. If your looking into this kind of solution then make sure to talk to them about the benefits and disadvantages before making your final decision. They were able to set me up quickly without too much hassle or confusion. Their service was outstanding. The best thing about this service is that it offers unlimited bandwidth for its users which makes sure they get their work done without any hassle or interruption from network issues. I would like if there was some more features added such as better security options with firewalls etc. but overall everything seems good so far. It's been very easy to use since we've started using data plugs thus no complaints at all yet!